Better Conversations: Better Results®
A Comprehensive Program to Build Resilience & Wellbeing

At best, trainers who promise significant improvements in ‘resilience and well-being’ in a one day training program will define and raise awareness as to where the organization, individual or team is at that time, on that day. That’s it. So where do you go from there?

There are no shortcuts to building resilience. Moving from, where you are to where you want to go, takes dedicated effort, strategy, and commitment – it also requires time to build resilience competencies, needs a higher financial investment over time, as well as an experienced training team with staff coach-mentors who will provide opportunities for reflection, innovation, and practice. Learn more..

Your Story Matters

Help beat caregiver stress by participating in my research and/or sharing a story of resilience.

Each animal care worker who completes the surveys will directly help the Canadian Animal Care Communities understand how resilience, compassion fatigue, compassion satisfaction and burnout play out in the workplace. Participants will receive instant results and your identity will be anonymous.

Be the first to share your strategies for resilience! All animal caregivers are invited to participate. We will pool our findings and get back to you with our insights. Some of these stories, with the participant's permission will be published in Pat's book and online.

Your People Matter

Proactive strategies for personal well-being and resilience can make a huge difference to one's effectiveness and satisfaction at work.

The Pause-Reflect-Act® process is Dr. Pat's unique, systematic methodology that provides the framework to make change possible. When followed, it can aid in raising self awareness, generating possibilities to get the results you want, creating and committing to goals for individual and organizational change.

Share Your Passion

Do you have the drive to achieve better conversations - better results?

This program provides a specific set of skills for caregivers. As these skills are built over time, we find that a wider range of competencies surface such as: resilience, ability to deal with challenging situations/people, and improved decision making.

These skills promote personal growth and are crucial in developing future caregivers.

How resilient are you?

By participating in the surveys you will be helping to strengthen our knowledge on people welfare in the animal welfare world. The first step is to understand what is happening.